Standards & Knowledge

Demo data

Company knowledge · SOPs · Playbooks · Decision log · Manager handoffs

Critical Processes Documented

94%

of 68 critical workflows

Locations with Current Handoff Brief

87%

97 of 112 locations

Critical Roles with No Backup Owner

Needs attention

SOP Acknowledgments Overdue

Across 6 locations

Cross-Location Learning · 91% Confidence

Fresno #2 reduced fruit waste by 19% using a revised closing-count workflow. Bakersfield #2 is showing a similar pattern.

Fresno #2 implemented a structured 10pm closing count with dual-staff verification. Waste dropped from 8.4% to 6.8% in 3 weeks. Bakersfield #2 currently at 8.1% — same root cause identified. Estimated monthly savings if applied: $1,240.

Opening Procedures — StandardOperationsActive

Owner: Ops Teamv3.2 · Revised Jun 12, 2025112 locations

108/112 ack

Closing Procedures & Count WorkflowOperationsActive

Owner: Ops Teamv2.8 · Revised May 28, 2025112 locations

98/112 ack

Fruit Waste Reduction — Closing CountInventoryActive

Owner: Maria R.v1.4 · Revised Jul 3, 202544 locations

42/112 ack

Food Safety & Temperature LogsComplianceActive

Owner: Quality Teamv4.1 · Revised Apr 15, 2025112 locations

112/112 ack

Portion Standards — Paletas & NievesQualityActive

Owner: Quality Teamv2.3 · Revised Jun 1, 2025112 locations

104/112 ack

Equipment Cleaning — Soft Serve MachinesMaintenanceActive

Owner: Facilitiesv1.9 · Revised Mar 22, 202598 locations

88/112 ack

New Manager Onboarding PlaybookHR & TrainingActive

Owner: HR Teamv2.0 · Revised Jul 10, 2025112 locations

— ack

Vendor Delivery Acceptance ChecklistInventoryActive

Owner: Procurementv1.6 · Revised May 5, 2025112 locations

96/112 ack